Cell Phone Accessories

Q: Will this phone holder (Model 38920) charge my phone when it is placed in this unit?
A: This product is designed simply as a phone holder and will not charge the phone battery.

Clothes Bar

Q: Is there a limit on the amount of clothing I should hang on the clothes bar?
A: Even fully extended the clothes bar will hold all the clothing you can hang on it without bowing. When installing the clothes bar, please make sure that both ends are properly anchored.

Q: What is the maximum length that a clothes bar can expand to?
A: Depending on the model purchased, a clothes bar can expand from 36 to 56 inches (model 00056) or 35 to 56 inches (model 00073 and 63162).

Compasses

Q: Can I mount the compass upside down in order to roof mount the unit?
A: The compass cannot be mounted upside down. The bracket on models 24000, 24006 and 02110 may be rotated or reversed to the top for a roof or windshield mount.

Q: My compass does not work?  Setting the magnetic variation adjustment (MVA).
A: If your compass does not work, please take a few moments to reread the instructions. If you do not have a copy of the instructions, locate your compass in our product catalog page and click on the INSTRUCTIONS area. This will display the instruction insert that was included in your packaging. For models 02110 and 24000, you may also need to set the magnetic variance adjustment (MVA) for the compass in order to allow for variance in your particular geographic region. Also, bubbles in compass models 2110 and 24000 should not be larger than ½ inch in diameter.  If the bubbles in your compass do not match the model indications stated above, you might need to return the compass where purchased for a replacement.

Q: My compass is not reading correctly.
A: The compass is read from the front driver’s position, not top down as with a hand held or field compass. Heading North with the compass facing you, the 'N' should appear facing you behind the red lubber line. If your compass does not work, please take a few moments to reread the instructions. If you do not have a copy of the instructions, locate your compass in our product catalog page and click on the INSTRUCTIONS area. This will display the instruction insert that was included in your packaging.  Before returning a compass to location of purchase, check to see if the compass works outside the vehicle to confirm vehicle interference.  If the compass works outside the vehicle, the vehicle is more than likely interfering with the compass.  This could be coming from a high concentration of metal, the radio, the engine, etc. Try the compass in other locations inside the vehicle until you find a position that works. When choosing a mounting location, keep away from audio speakers and keep away from electronic areas such as rear view mirrors and overhead electronic consoles.  Once you find a good position, make sure the compass still works after turning the vehicle, radio, CD player and tape player on/off.

Q: What is the fluid used in the compass?
A: The fluid used to fill the compass is a refined form of mineral spirits. It may have a slight odor; however it is non-toxic and non-carcinogenic.

Q: I have installed the mirror mounted digital compass 22-1-29001-X and after calibrating it according to the instructions, North and South worked fine but East and West are reversed.

A:  When East and West are reversed, this indicates the sensor module was mounted to the windshield upside down.  The word "SENSOR" is molded into one side of the sensor module and the word "SENSOR" should face upward or to the sky and be adjusted to be parallel (horizontal) with the road. See Fig. B on the instructions booklet.

The sensor module is attached with hook & loop tape.  Remove the sensor module, orient it properly and stick it back on.

Q: I have tried various styles of Bell compasses and none of them work in my car.

A: Some vehicles have magnetic interferences built into the vehicle that adversely affect any compass. When choosing a mounting location, keep away from audio speakers and keep away from electronic areas such as rear view mirrors and overhead electronic consoles.

Before returning a compass to location of purchase, check to see if the compass works outside the vehicle to confirm vehicle interference.  If the compass works outside the vehicle, the vehicle is more than likely interfering with the compass.  Try alternate mounting locations.  Once you find a good position, make sure the compass still works after turning the vehicle, radio, CD player and tape player on/off.

Q: Bought one of your suction cup compass but it reads backwards. 

A: The compass is read from the front driver’s position, not top down as with a hand held or field compass. Heading North with the compass facing you, the 'N' should appear facing you while you are in the driver’s seat.  An auto compass dial is printed in reverse as compared to a hand held or field compass so the letter of the direction you see as a driver indicates the direction traveled.  When properly mounted, an auto compass should only be viewed from the driver’s position and should not to be viewed or used looking down onto the top of the dial.

Deer Warnings

Q: How do deer warnings work?
A: Deer warnings use high-pitched sound to frighten deer away from your vehicle. Our deer warnings have two (2) sounds for wider sound transmission. One unit should be open and one unit closed.

Q: Instructions indicate one deer warning is open and one is closed.  How do I tell the difference?

A: Look at the deer warnings from the rear of the units. Directly above the screw, you will see a hole molded into each deer warning.  While holding them up to a light source, you should be able to see light through one (open) and not through the other (closed).

Q: How should I mount the warnings on a vehicle?
A: Deer warnings need good airflow in front, side and rear of the unit. Do not mount them in your grill. Warnings will work best if mounted on the front bumper or hood of the vehicle and as far apart (left and right) as possible.

Q: How should I mount the warnings on a motorcycle? 

 A: The deer warnings should be mounted as far forward on the motorcycle as possible and separated away from each other as far left and right as possible.  On motorcycles, the forward most mounting location available is usually the front fender.  The deer warnings should be mounted as far forward on the front fender as possible without the fender curvature causing the deer warnings to violate the angle requirements as outlined in the packaging instructions.  Due to the narrow width of motorcycle fenders, the deer warnings will be mounted relatively side by side.

Q: Can the deer warnings be mounted upside down?

A: Yes, when there is no other option, the deer warnings can be mounted upside down as long as they don't violate the angle requirements. Deer warnings mounted upside down must be checked and clean more frequently as the whistle opening is more exposed to the elements.

Q: Do the deer warnings affect other animals traveling in the car?

A: No, they should not affect pets you may have traveling with you in your vehicle.

Q: My deer warnings aren’t working.
A: Deer warnings should be clean to function properly. If your windshield is dirty, your deer warnings are dirty. Remove from the mount, separate and clean.

General Questions

Q: I’ve lost the instruction insert that came with my products. Where can I get another copy?
A: If you need a copy of the instructions, please use the “Contact Us” link on this website and send a message to our Customer Service department.  They can email you a copy of the instruction sheet you require.  Please include the part number of the product you purchased.   

Q: Where can I find your products?
A: Besides our website, our products are available at most mass-merchant and automotive retailers and other online retail websites. Check our “Where to Buy” article for a list of retailers that carry our products.